Shipping policy

Free freight on all order over $50 for non-rural addresses, extra charges for rural may apply. With exception of "bulky items" or "Hazardous items" such as e-bikes, batteries, liquids, gases etc. Please contact to confirm delivery charges. nik@nelsoncycletech.co.nz   

Freight duties are passed on to on of our courier contractors, depending on which can provide the best service for the particular product and area of delivery. The responsibility of safe delivery and condition of the product is passed onto the contacted courier and Nelson Cycle Tech dose not take responsibility for late or damaged product.  

Tracking details will be provided where possible

We endeavor to package, process and dispatch orders of in-stock items by end of the next business day after order placement. Be aware we use drop shipping and each supplier may see demands that could extend this time. Nelson Cycle Tech sells products from within store and supplier direct (dropship). Be aware that orders that comprise of multiple items may not be shipped in the one parcel.